Endpoint Services by Symantec Moves into Cloud

Symantec Managed Endpoint Protection Services takes endpoint protection to new heights, adding hosted monitoring and management capabilities: “In the same way we’re able to monitor network-based security incidents, the service will allow us to monitor what’s occurring at endpoints,” explained Grant Geyer, vice president of managed services for Symantec, in a chat with RCPU this week. This week, the mega-vendor took the notion a step further and launched new  endpoint-protection capabilities into the cloud. (Oh, OK, so “launched into the cloud” isn’t the cleverest turn of phrase you’ve ever read in RCPU. It’s been raining here in Greater Boston for days on end, and our phrase-turning abilities rely on some amount of sunshine.

Symantec can also manage the endpoint-security system in the cloud so that a company doesn’t have to pay IT pros to do that work. Geyer says that the management capability will be especially helpful for companies that are losing headcount (or need to lose headcount) due to budget cuts and don’t want to dedicate IT folks to keeping endpoint security up to date. Architecturally speaking, Symantec deploys a software package (including the Symantec Endpoint Protection software product) at a customer’s site. The package includes a management console and a small agent. Symantec will offer its hosted management and monitoring services on a subscription basis, of course, and while Geyer said that the company would charge by blocs of 2,500 users — this stuff is for big enterprises, not for SMBs — he didn’t put a dollar figure on how much companies would pay per month for the services. For partners, it’s harder to say how good a deal it will end up being. Uncertainty has been a major part of the cloud-computing picture for the  channel thus far, and this new service seems to offer more of the same.

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