Posts Tagged ‘Force.com platform’

Enterprise Cloud Computing company Salesforce.com Announces Fiscal Second Quarter Results

Enterprise Cloud Computing company Salesforce.com Announces Fiscal Second Quarter Results
Salesforce.com

Salesforce.com

* Record Revenue of $316 Million, up 20% Year-Over-Year
* Record GAAP EPS of $0.17, up 113% Year-Over-Year
* GAAP Operating Margin of 9.3%, up from 6.1% a Year Ago
* 3,900 Net New Customers During the Quarter
* Total Customers at 63,200, up 32% Year-Over-Year
* Total Cash and Marketable Securities of $1.03 Billion, up $207 Million Year-Over-Year
* Company Raises FY2010 Revenue Guidance to $1.27 Billion to $1.28 Billion
* Company Raises FY2010 EPS Guidance to $0.60 to $0.61

Salesforce.com, the, today announced results for its fiscal second quarter ended July 31, 2009.

“We are pleased to report record revenue and GAAP earnings per share for our fiscal second quarter,” said Marc Benioff, chairman and CEO, salesforce.com. “We added 3,900 net new customers, bringing our total to more than 63,000, with our Service Cloud turning in its best quarter ever.”

Salesforce.com delivered the following results for the second quarter:

Revenue: Total Q2 revenue was $316.1 million, an increase of 20% on a year-over-year basis. Subscription and support revenues were $293.4 million, an increase of 22% on a year-over-year basis. Professional services and other revenues were $22.6 million, a decrease of 3% on a year-over-year basis.

Earnings per Share: Q2 GAAP diluted earnings per share were approximately $0.17, including approximately $20.9 million in stock based compensation expense and approximately $2.2 million in amortization of purchased intangibles related to previously announced acquisitions. For purposes of the Q2 GAAP EPS calculations, there was an average of approximately 127 million diluted shares outstanding during the quarter.

Customers: Net paying customers rose approximately 3,900 during the quarter to finish at approximately 63,200. Compared with the year ago quarter, net paying customers have grown by approximately 15,500 or 32%.

Cash: Cash from operations for the fiscal second quarter was approximately $45.9 million, down 14% year-over-year. Total cash, cash equivalents and marketable securities finished the quarter at approximately $1.03 billion, an increase of approximately $207 million from the year prior.

Deferred Revenue: Deferred revenue on the balance sheet as of July 31, 2009 was $549 million, an increase of 14% on a year-over-year basis.

As of August 20, 2009, salesforce.com is initiating guidance for its third quarter, fiscal year 2010. For its full fiscal year 2010, the company is raising its prior revenue guidance and EPS guidance.

Q3 FY10: Revenue for the company’s third fiscal quarter is projected to be in the range of approximately $323 million to approximately $324 million. GAAP diluted EPS is expected to be in the range of approximately $0.15 to approximately $0.16. Stock based compensation expense is expected to be approximately $20 million, and amortization of purchased intangibles of previously announced acquisitions is expected to be approximately $2.2 million. For purposes of the Q3 GAAP EPS calculation, the company is expecting an average diluted shares count of approximately 128 million shares, a GAAP tax rate of approximately 42% and a noncontrolling interest expense of approximately $600,000.

Full Year FY10: The company today is raising the full year revenue guidance it provided on May 21, 2009, with revenue now expected to be approximately $1.27 billion to approximately $1.28 billion. The company is also raising its earnings outlook for the full year, expecting GAAP diluted EPS to be in the range of approximately $0.60 to approximately $0.61. Stock based compensation expense is expected to be approximately $86 million, and amortization of purchased intangibles of previously announced acquisitions is currently expected to be approximately $9.3 million. For purposes of the full fiscal year 2010 GAAP EPS calculation, the company is expecting an average diluted shares count of approximately 127 million shares, a GAAP tax rate of approximately 42%, and a noncontrolling interest expense of approximately $2.8 million.

Quarterly Conference Call

Salesforce.com will host a conference call to discuss its second quarter fiscal 2010 results at 2:00 p.m. Pacific Daylight Time today. A live audio webcast of the conference call, together with detailed financial information, can be accessed through the company’s Investor Relations Web site at http://www.salesforce.com/investor. In addition, an archive of the webcast can be accessed through the same link. Participants who choose to call in to the conference call can do so by dialing domestically 866-901-SFDC or 866-901-7332 and internationally 706-902-1764. A replay will be available at (800) 642-1687 or (706) 645-9291, passcode 23838830, until midnight (EDT) September 10, 2009.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company’s portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company’s Force.com Platform (http://www.salesforce.com/platform/) enables customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud. Based on salesforce.com’s (http://salesforce.com) real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.

As of July 31, 2009, salesforce.com manages customer information for approximately 63,200 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

“Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about expected revenue and GAAP earnings per share for the third fiscal quarter of 2010 and for the full fiscal year 2010, and our expected tax rate, stock based compensation expense, amortization expense, noncontrolling interest expense, and shares outstanding, the achievement of which involve risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include - but are not limited to - risks associated with possible fluctuations in our financial and operating results, rate of growth and anticipated revenue run rate; errors, interruptions or delays in our service or our Web hosting; breaches of our security measures; the financial impact of any future acquisitions; the nature of our business model; our ability to continue to release, and gain customer acceptance of, new and improved versions of our service; successful customer deployment and utilization of our existing and future services; changes in our sales cycle; competition; various financial aspects of our subscription model; unexpected increases in attrition or decreases in new business; the emerging market in which we operate; our ability to hire, retain and motivate our employees and manage our growth; changes in our customer base; technological developments; regulatory developments; litigation; unanticipated changes in our effective tax rate; and fluctuations in the number of shares we have outstanding, the price of such shares, foreign currency exchange rates, interest rates, and general developments in the economy, financial markets, and credit markets.

Further information on these and other factors that could affect our financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including our Form 10-Q that will be filed for the quarter ended July 31, 2009 and our Form 10-K for the fiscal year ended January 31, 2009. These documents are available on the SEC Filings section of the Investor Information section of our website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and the “no software” logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

salesforce.com, inc.
Condensed Consolidated Statements of Operations
(in thousands, except per share data)
(Unaudited)
Three Months Ended    Six Months Ended
July 31,            July 31,
——————   —————–
2009      2008      2009      2008
—-      —-      —-      —-

Revenues:
Subscription and support         $293,440  $239,720  $575,208  $465,061
Professional services and other    22,621    23,357    45,777    45,638
——    ——    ——    ——
Total revenues                  316,061   263,077   620,985   510,699

Cost of revenues (1):
Subscription and support           38,971    30,668    75,999    59,378
Professional services and other    23,525    23,423    48,297    46,011
——    ——    ——    ——
Total cost of revenues           62,496    54,091   124,296   105,389

Gross profit                        253,565   208,986   496,689   405,310

Operating expenses (1):
Research and development           31,103    24,033    62,687    43,800
Marketing and sales               146,214   130,774   284,481   253,478
General and administrative         46,759    38,081    89,909    76,513
——    ——    ——    ——
Total operating expenses        224,076   192,888   437,077   373,791

Income from operations               29,489    16,098    59,612    31,519

Interest, net                         7,454     6,708    11,776    13,430
Other expense                        (1,072)     (840)     (701)   (1,603)
——      —-      —-    ——

Income before provision for income
taxes and noncontrolling interest   35,871    21,966    70,687    43,346

Provision for income taxes          (14,030)  (10,558)  (29,853)  (20,869)
——-   ——-   ——-   ——-

Consolidated net income              21,841    11,408    40,834    22,477

Less: Net income attributable to
noncontrolling interest               (643)   (1,412)   (1,200)   (2,926)
—-    ——    ——    ——

Net income attributable to
salesforce.com                     $21,198    $9,996   $39,634   $19,551
=======    ======   =======   =======

Earnings per share - basic
and diluted:

Basic net income per share
attributable to salesforce.com
common shareholders                  $0.17     $0.08     $0.32     $0.16

Diluted net income per share
attributable to salesforce.com
common shareholders                  $0.17     $0.08     $0.31     $0.16

Shares used in computing basic net
income per share                   123,846   120,863   123,526   120,321

Shares used in computing diluted
net income per share               126,566   125,626   125,894   125,091

(1) Amounts include stock-based
expenses, as follows:
Cost of revenues                 $3,171    $2,657    $6,327    $5,332
Research and development          2,950     2,259     6,034     4,358
Marketing and sales               9,317     8,749    19,259    16,870
General and administrative        5,439     5,219    10,920    10,389

salesforce.com, inc.
Condensed Consolidated Statements of Operations
As a percentage of total revenues:
(Unaudited)

Three Months Ended   Six Months Ended
July 31,             July 31,
——–             ——–
2009    2008         2009    2008
—-    —-         —-    —-
Revenues:
Subscription and support               93%     91%          93%     91%
Professional services and other         7       9            7       9
—     —          —     —
Total revenues                      100     100          100     100

Cost of revenues:
Subscription and support               12      12           12      12
Professional services and other         8       9            8       9
—     —          —     —
Total cost of revenues               20      21           20      21

Gross profit                             80      79           80      79

Operating expenses:
Research and development               10       9           10       8
Marketing and sales                    46      50           46      50
General and administrative             15      14           14      15
—     —          —     —
Total operating expenses             71      73           70      73

Income from operations                    9       6           10       6

Interest, net                             2       2            2       2
Other expense                             0       0           (1)      0
—     —          —     —

Income before provision for
income taxes and
noncontrolling interest                 11       8           11       8

Provision for income taxes               (4)     (3)          (5)     (3)
—     —          —     —

Consolidated net income                   7       5            6       5

Less: Net income attributable to
noncontrolling interest                  0      (1)           0      (1)
—     —          —     —

Net income attributable
to salesforce.com                        7%      4%           6%      4%
===     ===          ===     ===

Stock-based expenses as a
percentage of total revenues,
as follows:
Cost of revenues                      1%      1%           1%      1%
Research and development              1       1            1       1
Marketing and sales                   3       3            3       3
General and administrative            2       2            2       2

salesforce.com, inc.
Condensed Consolidated Balance Sheets
(in thousands)
July 31,    January 31,
2009         2009
—-         —-
(unaudited)
———–

Assets
Current assets:
Cash and cash equivalents                $246,169     $483,834
Short-term marketable securities          173,957      213,769
Accounts receivable, net                  168,842      266,555
Deferred commissions                       36,370       39,384
Deferred income taxes                      26,827       31,900
Prepaid expenses and other current
assets                                    49,153       33,115
——       ——

Total current assets                        701,318    1,068,557

Marketable securities, noncurrent           610,280      184,962
Fixed assets, net                            96,470       77,027
Deferred commissions, noncurrent             15,457       17,699
Deferred income taxes, noncurrent            29,865       26,589
Capitalized software, net                    28,981       29,989
Goodwill                                     44,872       44,872
Other assets, net                            29,284       30,127
——       ——

Total assets                             $1,556,527   $1,479,822
==========   ==========

Liabilities and stockholders’ equity
Current liabilities:
Accounts payable                          $13,389      $16,379
Accrued expenses and other current
liabilities                              157,604      163,205
Income taxes payable                        2,759        3,619
Deferred revenue                          538,836      583,763
——-      ——-

Total current liabilities                   712,588      766,966

Income taxes payable, noncurrent             16,579       12,490
Long-term lease liabilities and other        14,796        7,616
Deferred revenue, noncurrent                 10,174       10,263
——       ——
Total liabilities                           754,137      797,335

salesforce.com stockholders’ equity:
Common stock                                  124          123
Additional paid-in capital                727,533      648,724
Accumulated other comprehensive loss       (2,016)      (2,905)
Retained earnings                          65,476       25,842
——       ——

Total stockholders’ equity
controlling interest                   791,117      671,784

Total stockholders’ equity
noncontrolling interest                     11,273       10,703
——       ——

Total stockholders’ equity                  802,390      682,487
——-      ——-

Total liabilities and stockholders’
equity                                  $1,556,527   $1,479,822
==========   ==========

salesforce.com, inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(Unaudited)
Three Months Ended    Six Months Ended
July 31,             July 31,
——————-   —————–
2009      2008      2009      2008
—-      —-      —-      —-
Operating activities:
Consolidated net income             $21,841   $11,408   $40,834   $22,477
Adjustments to reconcile net
income to net
cash provided by operating
activities:
Depreciation and amortization      12,144     8,870    24,289    17,028
Amortization of deferred
commissions                       15,315    13,907    30,261    28,630
Expenses related to stock-
based awards                      20,877    18,884    42,540    36,949
Excess tax benefits from
employee
stock plans                      (15,687)  (11,843)  (25,135)  (24,541)
Changes in assets and
liabilities:
Accounts
receivable, net                (22,816)   (3,073)   97,870    73,079
Deferred commissions            (14,136)  (14,232)  (25,005)  (26,882)
Prepaid expenses and other
current assets                   1,308      (978)   (1,819)   (6,093)
Other assets                      2,683     1,738      (118)    2,514
Accounts payable                 (2,368)   (5,507)   (2,990)    6,330
Accrued expenses and other
current liabilities             27,057    24,652     8,120     8,764
Deferred revenue                   (363)    9,249   (45,016)   (1,348)
——    ——   ——-   ——-

Net cash provided by
operating activities            45,855    53,075   143,831   136,907
——    ——   ——-   ——-

Investing activities:
Changes in marketable securities   (138,393)  (25,118) (381,031)   (8,578)
Capital expenditures                (19,328)  (13,036)  (32,756)  (37,213)
——–   ——-  ——–   ——-

Net cash used in investing
activities                    (157,721)  (38,154) (413,787)  (45,791)
——–   ——-  ——–   ——-

Financing activities:
Proceeds from the exercise of
stock options                        5,139    22,525    14,307    34,010
Excess tax benefits from employee
stock plans                         15,687    11,843    25,135    24,541
Principal payments on capital
lease obligations                   (2,258)        -    (3,506)       (5)
——–       —  ——–       —

Net cash provided by
financing activities            18,568    34,368    35,936    58,546
——    ——    ——    ——

Effect of exchange rate changes      (2,238)     (794)   (3,645)   (1,714)
——      —-    ——    ——

Net (decrease) increase in cash
and cash equivalents               (95,536)   48,495  (237,665)  147,948

Cash and cash equivalents,
beginning of period                341,705   378,548   483,834   279,095
——-   ——-   ——-   ——-

Cash and cash equivalents,
end of period                     $246,169  $427,043  $246,169  $427,043
========  ========  ========  ========

salesforce.com, inc.
Additional Metrics
(Unaudited)
July 31, April 30,  Jan 31,  Oct 31,  Jul 31,  Apr 30,
2009      2009     2009     2008     2008     2008
—-      —-     —-     —-     —-     —-

Full Time
Equivalent
Headcount            3,653     3,607    3,566    3,318    3,046    2,864

Financial data
(in thousands):
Cash, cash
equivalents
and
marketable
securities    $1,030,406  $983,824 $882,565 $804,606 $823,417 $750,633
Deferred
revenue,
current and
noncurrent      $549,010  $549,373 $594,026 $469,534 $479,546 $470,297

Three Months Ended       Six Months Ended
July 31,                 July 31,
—————-        —————-
2009      2008          2009      2008
—-      —-          —-      —-
Revenues by geography
(in thousands):
Americas                $226,008  $188,563      $446,658  $366,934
Europe                    55,992    49,356       107,594    94,520
Asia Pacific              34,061    25,158        66,733    49,245
——    ——        ——    ——

$316,061  $263,077      $620,985  $510,699
========  ========      ========  ========

As a percentage of
total revenues:

Revenues by geography:
Americas                      72%       72%           72%       72%
Europe                        18        19            17        19
Asia Pacific                  10         9            11         9
—       —           —       —

100%      100%          100%      100%
===       ===           ===       ===

SOURCE salesforce.com

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LI-COR to move B2B sales into the Cloud with EDL’s CloudCraze eCommerce application

LI-COR to move B2B sales into the Cloud with EDL's CloudCraze eCommerce application
EDL Consulting

EDL Consulting

EDL Consulting, a leading technology services firm today announced that LI-COR is moving its B2B sales into the Cloud with the help of EDL’s CloudCraze eCommerce application.

Using the Force.com platform, CloudCraze allows LI-COR to develop and launch its eCommerce site to enhance the buying experience for academic and pharmaceutical research teams who are looking for novel ways to advance the discovery process. They are able to do so faster and more cost effectively than a traditional on-premise eCommerce application. LI-COR expects this move to enhance its global sales of infrared imaging reagents, consumables and software to make it easier for their customers to review and purchase available products on line.

For 10 years, EDL has built and integrated ‘on-premise’ eCommerce solutions. Now we are leading the charge with CloudCraze for ‘off premise’ solutions. Smart businesses like LI-COR will eventually move their B2B or B2C business to the Cloud. It’s only a matter of time

Using CloudCraze, we help keep our customers happy, make quick website updates and add thousands of users with no additional investment. The flexibility and responsiveness of a ‘Cloud’-based solution like CloudCraze lets us easily scale up or down to respond to our global business cycles. We are leading the way to more efficiency in our company and within the industry

“For 10 years, EDL has built and integrated ‘on-premise’ eCommerce solutions. Now we are leading the charge with CloudCraze for ‘off premise’ solutions. Smart businesses like LI-COR will eventually move their B2B or B2C business to the Cloud. It’s only a matter of time,” says EDL Consulting CEO, Bill Loumpouridis.

As more businesses look to optimize total cost of ownership, experts believe that 50% of Global 2000 companies will be using the Cloud in less than a year. What does this mean for organizations striving to become more customer-friendly and looking to accelerate their quoting and ordering processes?

Companies like LI-COR who are already using salesforce.com’s industry-leading customer relationship management (CRM) applications find the move to CloudCraze eCommerce to be a natural one. CloudCraze allows both the CRM and eCommerce applications to reside on the same real-time cloud computing infrastructure and uses the Force.com sites functionality.

“Using CloudCraze, we help keep our customers happy, make quick website updates and add thousands of users with no additional investment. The flexibility and responsiveness of a ‘Cloud’-based solution like CloudCraze lets us easily scale up or down to respond to our global business cycles. We are leading the way to more efficiency in our company and within the industry,” says LI-COR’s Sean Harrison, eCommerce Project Manager.

About CloudCraze
CloudCraze takes the best of eCommerce application development from an on-premise model to an off-premise one using Cloud computing to do so faster and for less cost. CloudCraze was developed by EDL Consulting, a partner of salesforce.com. Chicago-based EDL Consulting offers eCommerce best practices on the Force.com platform and won the “Best Visual Presentation” for its GameCraze entry in the Force.com sites developer challenge. EDL is known for the intelligent integration of CRM, eCommerce and business intelligence solutions to improve business performance for large enterprises such as JC Penny, Best Buy for Business, and Motorola. See www.cloud-craze.com.

About LI-COR Biosciences
LI-COR Biosciences is a global leader in the design, manufacture, and marketing of high quality, innovative instruments, software, reagents, and integrated systems for plant biology, biotechnology, drug discovery, and environmental research. Founded in 1971, the privately held company is based in Lincoln, Nebraska with subsidiaries in Germany and the United Kingdom. LI-COR systems are used in over 100 countries and are supported by a global network of offices and distributors. Further information can be obtained at www.licor.com

Media Contacts:
For EDL, contact Kellee Johnson, 312-751-3959.

For LI-COR, contact Doc Chaves at 402.467.0750.

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American Data Company to host Executive Symposium exploring enterprise cloud computing

American Data Company to host Executive Symposium exploring enterprise cloud computing
American Data Company

American Data Company

American Data Company, a leader in business process and technology consulting for enterprise cloud computing, is pleased to present “Demystifying the Cloud,” an executive symposium that intimately connects leaders in information technology to cloud computing industry experts.

With today’s current advancements in technology and new service offerings, there has never been a better time to explore cloud computing. In light of tight capital expenditures, the economic model of cloud computing has become even more attractive.

Learn why companies such as the New York Times, Dell, and the Japan Post are incorporating cloud computing into their IT strategy and explore how cloud computing can benefit your organization.

Keynote speakers include:

* Peter Coffee, Director of Platform Research at Salesforce.com
* Mike Culver, Web Services Evangelist at Amazon Web Services
* Josh Holtzman, President at American Data Company
* Greg Janecek, Business Development at Amazon Web Services

“American Data Company is excited to connect top IT executives and the leaders in cloud computing for this one of a kind executive symposium,” says Josh Holtzman, President of American Data Company. “The event aims to create a forum for discussion on ways cloud computing can be applied to our participant’s businesses today, to educate, and provide real world success stories of cloud computing in the Enterprise.”

The event will be held in Los Angeles, California on September 16, 2009 and is limited to participants by invitation only. Visit www.demystifyingthecloud.com for more information and to request participation.

About American Data Company

American Data Company is a business process and technology consulting firm specializing in cloud computing technologies. Since 2003, the company has assisted Mid-Market and Enterprise organizations to “do more with less” by leveraging cloud computing technologies such as the Force.com platform, Salesforce.com CRM, ExactTarget, and Amazon Web Services. More information can be found at http://www.americandatacompany.com.

About Amazon Web Services

Since early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition computer power, storage, and other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. With AWS you have the flexibility to choose whichever development platform or programming model makes the most sense for the problems you’re trying to solve. You pay only for what you use, with no up-front expenses or long-term commitments, making AWS the most cost-effective way to deliver your application to your customers and clients. And, with AWS, you can take advantage of Amazon.com’s global computing infrastructure, that is the backbone of Amazon.com’s (NASDAQ: AMZN) $15 billion retail business and transactional enterprise whose scalable, reliable, and secure distributed computing infrastructure has been honed for over 13 years.

Contact: Joe Garrow jgarrow@americandatacompany.com Ph: 310-996-0300 x 206

SOURCE American Data Company

Website: http://www.americandatacompany.com

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Network Products Guide names Salesforce.com’s Service Cloud winner of the 2009 Product Innovation Award for SaaS and Cloud Computing

Network Products Guide names Salesforce.com's Service Cloud winner of the 2009 Product Innovation Award for SaaS and Cloud Computing
2009 Product Innovation Award

2009 Product Innovation Award

Salesforce.com , the enterprise cloud computing company, today announced that Network Products Guide has named the Service Cloud a winner of the 2009 Product Innovation Award in the Software as a Service and Cloud Computing category. The award recognizes and honors vendors from all over the world with innovation and ground-breaking products that are “bringing essential and incremental changes and are setting the bar higher for others in all areas of information technology.”

The Service Cloud is the next-generation solution for customer service. Built on the Force.com platform, the Service Cloud transforms customer service through the power of cloud computing. The Service Cloud joins industry leading cloud computing platforms like Google, Facebook and Twitter with traditional service channels like phone, email, and chat to capture every conversation and leverage every community expert in the cloud. By capturing these conversations, the Service Cloud empowers companies to deliver the expertise of the community to customers, agents and partners regardless of location or device - ensuring that the quality of customer service is consistent across every channel.

“The Service Cloud is completely revolutionizing the way companies think about customer service. By integrating social networks like Twitter and Facebook with traditional customer service channels, companies can deliver a new level of customer success,” said Marc Benioff, chairman and CEO of salesforce.com. “We’re pleased to be recognized by Network Products Guide for our most recent innovation in cloud computing.”

“Innovation is clearly an important factor for greater success and has the most impact on staying competitive,” commented Rake Narang, editor-in-chief of Network Products Guide. “Innovative products such as the Service Cloud from salesforce.com are bringing improvements in both the way companies do business and how they compete in the ever-changing marketplace.”

To view a short video on the benefits of cloud computing, visit: http://www.salesforce.com/cloudcomputing

About Network Products Guide Awards

Network Products Guide is a media sponsor of Interop and Technosium Executive Alliance Forums engaging Chief Information Officers (CIOs) and Chief Information Security Officers (CISOs). As industry’s leading technology research and advisory publication, it plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. You will discover a wealth of information and tools in this guide including the best products and services, roadmaps, industry directions, technology advancements and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research methodologies developed and enhanced by industry experts. To learn more, visit www.networkproductsguide.com

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company’s portfolio of Salesforce CRM applications, available athttp://www.salesforce.com/crm/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company’s Force.com Platform http://www.salesforce.com/platform/) enables customers, partners and developers to quickly build powerful business to run every part of the enterprise in the cloud. Based on salesforce.com’s http://salesforce.com) real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.

As of April 30, 2009, salesforce.com manages customer information for approximately 59,300 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visithttp://www.salesforce.com, or call 1-800-NO-SOFTWARE.

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Advent Software Deploys Salesforce CRM and the Force.com platform cloud computing solution

Advent Software Deploys Salesforce CRM and the Force.com platform cloud computing solution
Advent Software Deploys Cloud Computing From Salesforce

Advent Software Deploys Cloud Computing From Salesforce

Salesforce.com (NYSE:  CRM), the enterprise cloud computing company, today announced that Advent Software, Inc. (Nasdaq:  ADVS), a leading provider of software and services for the global investment management industry, has deployed Salesforce CRM and the Force.com platform throughout the company. Hundreds of Advent’s sales, marketing, professional services, customer support, IT, finance, and executive management employees are using salesforce.com globally.

“We were able to deploy the cloud computing platform and applications from salesforce.com throughout our enterprise more quickly and at less cost than on-premise alternatives,” said Belinda Rodman, Chief Information Officer, Advent Software. “Additionally, with Salesforce CRM and Force.com we have proven cloud computing solutions that delivered rapid time to value and have been widely adopted by our employees.”

Advent uses Salesforce CRM as a central data repository to help sales and customer service better understand customers. Its high adoption rate among users ensures that customer data is consistent and reliable. Fast access to key business metrics and increased visibility across the entire company drive better business oversight and decision-making. Advent also benefits from custom forecasts and dashboards that provide real time views of key opportunity and deal metrics, and make it easy to compare historical data.

In addition to Salesforce CRM, Advent is developing project management and other custom applications on the Force.com platform. Force.com provides a real-time cloud computing infrastructure for Advent, ensuring that its customizations to Salesforce CRM and Force.com are delivered immediately worldwide. Advent’s IT team leverages multiple Force.com sandbox environments for developing and testing new customizations and applications before deploying them. Additionally, salesforce.com’s cloud computing model delivers a continuous pace of new features and functionality without requiring Advent to manually perform the upgrades.

“We needed something to support our business architecture and processes going forward,” said Rodman. “We’ve been able to achieve an enterprise standard with the Force.com platform that we can build our business around.”

Advent Software is one of the 59,300 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of April 30, 2009. Revenue and subscribers will be recognized as the service is delivered.

About Advent

Advent Software, Inc., a global firm, has provided trusted solutions to the world’s financial professionals since 1983. Today firms in 60 countries rely on Advent technology to run their mission-critical operations. Advent’s quality software, data, services and tools enable financial professionals to improve service and communication to their clients, allowing them to grow their business while controlling costs. Advent is the only financial services software company to be awarded the Service Capability and Performance certification for being a world-class support and services organization. For more information on Advent products visit http://www.advent.com/about/resources/demos/pr.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company’s portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company’s Force.com platform (http://www.salesforce.com/platform/) enables customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud. Based on salesforce.com’s real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.

As of April 30, 2009, salesforce.com manages customer information for approximately 59,300 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

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