Thursday 29 July 2010
Tapping into the power of the Service Cloud and Sales Cloud, Mojo Interactive has increased customer retention by 12% and tradeshow productivity by 10%. Mojo Interactive deployed the Service Cloud, salesforce.com’s customer service and support application suite, to ensure that customers have consistent, high -quality interactions on an ongoing basis. In addition, the company also deployed the Ideas functionality to provide an online community for its staff to come together and share ideas about the company. The community provides a virtual suggestion box and forum for employees to make suggestions about the company direction, and to get to know one another even across remote locations. Mojo Interactive is one of the 59,300 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of April 30, 2009. Revenue and subscribers will be recognized as the service is delivered.
Mojo Interactive is an innovative Orlando, Fla.-based Web company offering a platform of specialized resources and advanced technologies. Among Mojo Interactive’s flagship products is LocateADoc.com, the exclusive one-click doctor directory on the Internet. With as many as half-a-million unique web site visitors per month, LocateADoc.com has been named a Hitwise “Top 10 Website” since 2005, received the 2005 WebAward for Best Medical Site and is certified by the Health On the Net Foundation (HON). The company offers a suite of services including lead generation programs. Salesforce.com is the enterprise cloud computing company. The company’s portfolio of Salesforce CRM applications.
