Thursday 17 May 2012
Today SuccessFactors, Inc., the global leader in business execution software, added its weight behind Europe’s first ever Software-as-a-Service (SaaS) and cloud services business community, EuroCloud. Led by Pierre-Jose Billotte, President and Founder of the French ASP Forum, with a team of SaaS and cloud computing players from the UK, Denmark, Finland, Belgium, Luxembourg, the Netherlands, Ireland, Portugal, Spain and Sweden, with discussions under way in ten other countries including Germany, Italy, Poland and the Ukraine, EuroCloud gathers together leading SaaS vendors, enablers, integrators and industry experts to share best practice, and facilitate expansion of their respective businesses across the continent.
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As one of the market’s leading cloud-computing vendors, SuccessFactors recently unveiled its Business Execution (BizX) Software suite, which enables companies to bridge the gap between strategy and execution. The Business Execution Software suite empowers the C-level and human resources professionals alike to tie the performance of their people directly to overall business goals and execute more effectively everyday.
“With capital budgets under pressure, customers are demanding more cost effective alternatives to on-premise systems, fuelling the growth of cloud computing. As a company, we are at the forefront of that growth and innovation,” said Tom Fisher, Vice President Cloud Computing, SuccessFactors. “SuccessFactors is one of the leading vendors spearheading the cloud-computing adoption model with more than five million users globally as demand for cloud computing continues to mature and grow at the enterprise application level. The EuroCloud initiative is a fantastic opportunity to create a regional cloud services community, influence other existing communities on the financial and operational benefits of the cloud, and harness the huge potential market across Europe.”
According to industry analysts IDC, worldwide IT spending on cloud services will grow almost threefold, reaching US$44.2 billion by 2013 (IDC eXchange, “IDC’s New IT Cloud Services Forecast: 2009-2013″ - http://blogs.idc.com/ie/,October 5, 2009)
SuccessFactors continues to win large scale deployments across EMEA in 2009, including previously-announced Siemens AG, the world’s largest enterprise cloud deployment with 420,000 users across 80 countries in 20 different languages, and Veolia Environmental Services, part of the Veolia Environment Group, in support of its enterprise cloud initiative, deployed to almost 3,000 executives and managers across five countries. Major European customers also include companies such as Kellogg, Orange, and Cadbury Schweppes.
About SuccessFactors, Inc.
SuccessFactors is the global leader in Business Execution Software. The SuccessFactors Business Execution Suite improves business alignment and people performance for companies of all sizes. More than 5 million users and 2,800 companies use SuccessFactors every day. For more information, visit: www.successfactors.com.
Execution Is The Difference(TM)
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Contacts:
SuccessFactors
Dominic Paschel, 415-262-4641
Director of Public & Investor Relations
dpaschel@successfactors.com
Vanessa Land, +44 (0) 870 242 7469 (U.K. Public Relations Agency for
SuccessFactors)
vanessa@devonshiremarketing.com
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Consulting in the Cloud
CoreMatrix Systems, a leading consulting company in the cloud computing space, announced a 51% increase in revenue in Q2 2009 over the same period last year. A significant factor in the explosive growth of CoreMatrix was the tripling of customer service and support-related CRM revenue.
The economy and tightening IT budgets are prompting a major shift to cloud-based IT services. Cloud computing allows companies to leverage powerful Software as a Service (SaaS) solutions without having to make significant hardware or infrastructure investments. According to Gartner, worldwide cloud services revenue is estimated to not only surpass $56.3 billion in 2009, but top $150 billion in 2013.
“In tough economic times companies are looking for ways to work smarter. Solutions like Salesforce.com really hit the sweet spot by not only offering the economic benefits of SaaS, but also giving companies better visibility to one of their most important but often untapped resources, customer data,” said Frank McMahon, co-founder of CoreMatrix Systems. “Our consultants help companies accelerate their return on investment by providing key strategies, efficient processes and best practices, allowing sales, marketing and support to all take full advantage of a robust SaaS CRM system.”
In addition to growth sparked by the transition to cloud-based applications, the need for better utilization of customer data in contact centers is leading companies to focus more heavily on an integrated customer view and new ways to communicate with them through social media. According to Steve Grant, managing partner of Customer Research Center, a strategic partner of CoreMatrix, “Many companies are realizing the value of having a full 360-degree customer view and the importance of using that data to find new revenue. The support center can be a crucial part of this process, not only in improving customer satisfaction and retention, but also by taking advantage of up-selling and cross-selling opportunities in order to turn support from an expense center to a revenue generator.”
CoreMatrix has extensive experience with cloud-based CRM applications like Salesforce.com, and expertise in salesforce automation, marketing automation and customer service and support. CoreMatrix consulting services range from planning, design, implementation, adoption and support of On-Demand software solutions, as well as custom application development and systems integration.
About CoreMatrix Systems
CoreMatrix is a leading provider of cloud computing consulting services related to the planning, design, implementation, adoption and support of On-Demand Software Solutions for mid-sized to Fortune 500 companies. With industry-specific solutions and experience gained from over 650 CRM projects, CoreMatrix is dedicated to helping customers extract more value from their CRM applications enabling them to quickly improve productivity and see a faster return on their investment.
Customers include: American Express, Wyndham, Citrix and PMSI. CoreMatrix is headquartered in Red Bank, NJ, with regional offices throughout North America.
Contact:
Jennifer Neal
CoreMatrix Systems LLC
718-354-6003
jneal@corematrix.com
http://www.corematrix.com
