Monday 15 March 2010
Cloud Computing Research
SpamTitan, a leading producer of email security solutions, today announced a number of compelling statistics from its recent cloud computing research. Approximately 68% of online users use some form of cloud computing, defined as any web based activities that involves storing data and/or accessing online applications (such as webmail services, services that involve the storing of personal photos, videos, computer files or applications such as Google Documents or Adobe Photoshop Express).
51% of Internet users, who have done a cloud computing activity, say the major reasons are convenience, flexibility, and ease of deployment. 41% of cloud users say the major reason they use these applications in a cloud computing environment is because of the ability to access data from any computer or remote location. 39% cite the ease of sharing information as the top reason to use a SaaS application. 63% of Internet users involved with any kind of application in a cloud expect superior customer service and performance and would quickly switch to another provider if they felt the level of service was not up to par.
According to Ronan Kavanagh, SpamTitan CEO, “This is a service culture and if you don’t provide great service, people will stop subscribing. We need to look at managing each level of the customer experience and migrating back to a ‘customer is king’ mentality. Our research shows that this is a win-win scenario for all in that service providers will be able to offer their customers and prospects more and customers will reap the benefits of higher performance and customer satisfaction.”
SpamTitan predicts that the increasing adoption of cloud computing will ultimately have an effect on the online application and the SaaS industry as a whole in that consumers will have more application options and vendors to choose from which is creating an even more aggressive, competitive climate. As a result, customer loyalty and retention will become top priorities for online service providers as the number of providers increase as well as their ability to attract prospective buyers.
53% of Internet users involved with any kind of SaaS application find that the expense involved with cloud computing is a fraction of what it would cost a company to buy and operate a similar system on their own. SpamTitan believes that the reason for this is that the complexity of the IT is removed from the user and resides in the cloud in a data center, accessible wherever there is an Internet connection. New capabilities are also delivered faster in the cloud with instant access to technology updates and where users no longer have to wait a year or more for the next release.
About SpamTitan
SpamTitan, the global provider of sophisticated enterprise-level email security solutions, offers small and medium size businesses the most comprehensive protection from email threats, including Spam, viruses, Trojans, Phishing, Malware and other unwanted content. SpamTitan’s unique approach in utilizing next-generation virtualization software, eliminates the need for unwieldy hardware, giving customers unparalleled flexibility, versatility and capability but at an affordable price. Integrating best of breed technologies, SpamTitan provides an easy to install, easy to manage and highly secure email gateway. SpamTitan, a division of CopperFasten, is a global company with headquarters in Galway, Ireland. For further information visit, www.spamtitan.com.
Media Contact:
Valerie Harding
Ripple Effect Communications
Email: Email Contact
Tel: 617.536.8887
SpamTitan, a leading producer of email security solutions, today announces its exciting new cloud computing initiative with VMware to deliver on-demand email security virtual appliances in the cloud. This makes good business sense as Anti-Spam filtering has fast become a commodity application, and commodity applications are logical expenses to outsource versus managing within ones own IT infrastructure. Businesses small and large are embracing cloud computing for inbound email filtering such as handling Anti-Spam and Anti-Virus cleansing of high volumes of incoming mail.
It ensures customers have the opportunity to use email security and anti-spam solutions in the cloud, not in the SaaS model but as their own dedicated on demand application — benefiting from the redundancy, scalability and failover associated with virtualization and cloud computing.” SpamTitan’s unique approach in utilizing next-generation virtualization software eliminates the need for unwieldy hardware, giving customers unparalleled flexibility, versatility and capability but at an affordable price. Integrating best of breed technologies, SpamTitan provides an easy to install, easy to manage and highly secure email gateway. SpamTitan, a division of CopperFasten, is a global company with headquarters in Galway, Ireland. For further information visit, www.spamtitan.com.
SpamTitan for VMware is a complete operating system and virtual email security software suite designed to run on VMware that enables businesses to run SpamTitan on any server irrespective of the operating system. Users can simply click a link to automatically generate a SpamTitan virtual appliance in the cloud as well as having log on access to explore their own SpamTitan application.
